Support
Two ways to reach us.
Discord for fast back-and-forth, email for everything else.
Common questions
Quick answers before you reach out
Create a monitor, paste the keywords you'd normally search on eBay, add a price range and any filters, then pick where alerts go — a Discord channel, your phone via the eSnipe app, or both. The monitor starts watching immediately.
First confirm the monitor is active and its filters aren't so narrow that nothing matches. For Discord, re-check the webhook URL is correct and the channel still exists. For phone push, make sure notifications are enabled for the eSnipe app. Still stuck? Message us on Discord or email support.
In Discord, open the target channel's settings, create a webhook, copy its URL, and paste it into the monitor's delivery settings. Each monitor can use its own webhook, so different searches can post to different channels.
Yes, free forever. eSnipe earns a small commission through the eBay Partner Network when you buy via a link it sends — prices on eBay are exactly the same as buying directly.
Open the monitor from your dashboard and pause it to stop alerts temporarily, or delete it to remove it entirely. There's no limit on how many monitors you create, pause, or delete.